BMC Helix Agentic AI For TELCO
Multiply Productivity & Deliver Exceptional Experiences at
Scale
AI-powered collaboration within Microsoft Teams connects NOC, 5G Network, Capacity, and Service teams.
Benefits
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Quicker assembly of the right responders across domains.
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Faster triage with shared situation briefs.
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Enhanced incident management with clear updates and decision tracking.
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Reduced duplicated efforts through shared context.
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Better decisions by uniting service, CMDB, and change data in one view.
Value
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Speedier cross-domain problem resolution.
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Fewer handoffs and less war-room fatigue.
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•Continuous collaboration for always-on networks.
